Datacred, Data Integrity, Service Sector, Manufacturing, Contact Centres, Maintenance

Examples of Legacy consultants recent projects in the service sector

• Provision of project support implementing new ways of working associated with all aspects of maintenance planning & execution, for a national utilities provider.
  


• Project managed a joint team to improve service delivery and productivity for a UK Rail Maintenance organisation. Led a major stream of work to improve Planning & Materials management, introducing Sales & Operational Planning methodologies and cross-depot, Customer facing ‘planning clinics’.
  


• Provision of content expertise and analysis for a business review of facilities and
  operational performance at Finnish Rail maintenance centres.
  


• IT Integration project that led to the design and implementation of new business strategy
  and organisational design for a major UK ‘home shopping’ retailer.
  


• Project managed a joint team implementing Maintenance software for oil & gas pipeline Company incorporating Business Process Re-Engineering and staff training.